Cancellation Policy

The Eastmoor Cancellation Policy states you must cancel a reservation at least 1 hour prior to your scheduled time and you must cancel for each individual person that had a reservation. If you have questions about how to cancel a reservation, please review these instructions. 


Please remember that you are required to cancel so that other members may have the opportunity to enjoy the pool. When you fail to cancel, no one else can book your unused spot - meaning the pool is not used to capacity and those on the waitlist wanting to make a reservation cannot do so. 


We are strictly enforcing this policy, so your account will not be allowed to book during the early booking period the week after you fail to cancel within the one hour window. 

 

(303) 758-2636

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